Hi, I’m
Ilham Firdaus
UI/UX Designer with over 3 years of experience in the information technology industry, skilled in design thinking and user-centered design methodologies. I have collaborated with cross-functional teams, including designers, researchers, team leaders, and product owners, to deliver intuitive and impactful digital products. I have successfully completed several website and mobile application projects, optimizing user experiences and driving engagement through innovative design solutions.
Work Experience
December 2021 - Present
UI/UX Designer
Swamedia Informatika - Full Time
People Hub (Aug 2024 - Present)
People Hub is a mobile and web-based HRIS application developed by Swamedia for its employees. The app provides various features, including check-in/check-out, overtime request, leave requests, and many more. As a UI/UX Designer, I work closely with designer, developers, and project leaders. My main responsibilities include:
Creating the foundation and component kit that will serve as the design system.
Designing and validating both low-fidelity and high-fidelity.
Continuously refining and updating the design system.
Conducting UI reviews to maintain alignment with design specifications.
December 2021 - August 2024
UI/UX Designer
Telkom Indonesia - Contract
Assigned to Telkom, a client of Swamedia, I am responsible for designing the Diarium and the ERM Online.
Diarium (Dec 2021 - Aug 2024)
Diarium is a mobile and web-based HRIS application developed by Telkom's Human Capital Management for around 20,000 active users. It offers self-service features such as check-in/check-out, payslips, requests for flexible working arrangements, leave request, and many others. As a UI/UX Designer, my primary focus is on the mobile version, and I collaborate with designer, researcher, developers, project leader, and product owners. My main responsibilities include:
Assisting with user interviews and documenting insights.
Identifying and categorizing user problems for analysis.
Validating ideas with the design team and communicating them to developers.
Creating and validating low- and high-fidelity designs.
Developing high-fidelity prototypes for usability testing.
Regularly updating the design system.
Reviewing the UI to ensure consistency with design specifications.
Designing icons and illustrations as needed.
ERM Online (May 2024 - Aug 2024)
ERM Online is a web-based application designed to support the implementation of Enterprise Risk Management (ERM) at Telkom Group. It can be used by all units, including subdit, subdep, divisions, centers, subsidiaries, and affiliates. Its features include risk assessment (risk identification, risk analysis, risk evaluation), risk treatment, monitoring & review, and many others. As a UI/UX Designer, I collaborate with designer, researcher, developers, and project leader. My main responsibilities include:
Identifying and categorizing user problems for analysis.
Validating ideas with the design team and communicating them to developers.
Creating and validating low- and high-fidelity designs.
Developing high-fidelity prototypes for usability testing.
Regularly updating the design system.
November 2023 - Januari 2024
UI/UX Designer
Liveet - Freelance
Liveet is a mobile and web-based application designed to simplify event management. It allows organizers to send engaging digital invitations, manage participant access efficiently, and easily share event content like videos, photos, and programs. Additionally, Liveet helps provide venue directions, ensuring smooth navigation for attendees. As a UI/UX Designer, I primarily work on the web version of Liveet and collaborate with product owner. My responsibilities include:
Creating low-fidelity and high-fidelity designs based on the product owner's guidance.
Documenting the UI components and styles within the design system.
October 2023 - December 2023
UI/UX Designer and Researcher
Apilogy - Freelance
Apilogy is a web-based application that serves as an on-premise Big Data Platform, offering universal data analysis solutions for enterprises. It also provides a marketplace featuring various APIs that empower developers and startups to create new business opportunities with a focus on rapid time-to-market. Overall, Apilogy helps developers turn their ideas into concrete concepts, fostering innovation and efficiency in technological development. As a UI/UX Designer and Researcher, I collaborate with developers and the product owner. My main responsibilities include:
Collaborate with product managers and product owners to develop user scenarios for usability testing.
Conduct usability testing on the current web interface using these scenarios.
Document usability testing results and work with the product owner to validate user challenges and expectations based on the findings.
Create low- and high-fidelity designs informed by usability testing and heuristic evaluations.
Present design outcomes to developers, product owners, and product managers for feedback on implementation.
Apply Apilogy color and style guidelines to the design system for future use.
March 2021 - April 2021
UI/UX Designer
Yeloo - Internship
Yeloo is a mobile-based application that offers a variety of services. It not only focuses on online transportation but also includes food delivery features. Through a single app, users can easily order transportation, meals, send packages, and conduct online transactions, all designed to simplify daily activities efficiently. As a UI/UX Designer, I work on the food delivery module and collaborate with designers, developers, and the design leader. My main responsibilities include:
Conduct competitor analysis research to serve as a design benchmark.
Create low-fidelity and high-fidelity designs based on insights from the competitor analysis.
August 2020 - November 2020
UI/UX Designer
PT. Inovasi Medika Husada - Internship
Perawatku.id is a digital health platform in Indonesia that connects certified nurses with healthcare facilities, offering services such as training, masterclasses, certifications, and job information for both local and global opportunities. The platform aims to bridge the training and placement needs of nurses, particularly in the context of on-demand healthcare services, and actively recruits healthcare professionals during the COVID-19 pandemic to serve as vaccinators and swab testers. As a UI/UX Designer, I work on the landing page for Perawatku.id and collaborate with designers and project leader. My main responsibilities include:
Collaborate with designers to create questions for user interviews.
Conduct user interviews based on the questions created by the team, and write a summary of the users responses.
Work with designers to define user needs based on the results of the interviews.
Create high-fidelity and low-fidelity designs based on the insights gained from the user interviews.
Knowledge in the Design Process
Research
I have experience working and collaborating with ux researchers, participating in brainstorming to understand and define what users feel, looking for ideas as solutions to difficulties experienced by users. In this case, we are used to using the HMW method or POV statement. I also participate in the testing stage in collaboration with ux researchers in determining user scenarios and survey questions, sometimes I also help ux researchers in testing designs on users.
Design Thinking
Understand the stages of design thinking (emphatize, define, ideate, prototype, and test). I am used to using the design thinking process when creating product designs.
Design System
I am used to using a design system when making a product. I can also create system designs including foundation (colour, text, spacing, etc.) and components such as text fields, buttons, radio buttons, snackbars, checkboxes, etc. for mobile platforms or websites.
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